Frequently Asked Questions

Yes, a valid credit card in the primary driver's name is required for all reservations to secure the booking and cover the security deposit.

Absolutely. Cancellations made up to 24 hours before the scheduled pick-up time are eligible for a full refund. Cancellations within 24 hours are subject to a one-day rental fee.

All our standard rentals include unlimited mileage within the country. Drive as far as you want with no extra fees.

The minimum age to rent is 21 years old. Drivers under 25 may be subject to a 'Young Driver Fee' depending on the vehicle class.

We offer comprehensive insurance packages. However, if you prefer to use your own personal auto insurance or credit card coverage, you must provide proof of coverage at the counter.

We ask that you return the vehicle with at least a 20% charge. If it's lower, a recharging fee may apply. We do not require a full charge upon return.

Our vehicles are compatible with all major public charging networks. We provide a charging adapter kit with every rental.